FAQ
Ticketing/Seating Options
When do doors open before the show?
The lobby, box office, and concessions counter open 45 minutes before every show.
Do I have to buy a ticket in advance?
While we highly recommend booking in advance, we do sell tickets at the door (if they are still available). The box office opens 45 minutes before show time. Member discounts only apply when tickets are reserved in advance.
If I buy a general admission ticket, will I get a seat?
It depends on the show. Shows with “standing room” tickets are indicated prominently when you purchase tickets online, and tickets for those performances do not include a guaranteed seat. However, even for “standing room” performances, come early and you will likely be able to claim one of our 49 mezzanine seats.
If you have an accessibility requirement for a seat, please email the box office at boxoffice@hvartscouncil.org.
What seating options are available?
The majority of our seating for most events is General Admission. General Admission sections include our main floor (closest to the Stage) and a raised mezzanine section towards the back. There are also 26 VIP Banquette seats (assigned seating with tables) surrounding the main floor which can be reserved in advance. At this time, our balcony seating is only offered for select events.
There are no stairs to enter the theater lobby. The back row of the mezzanine section of the performance space is accessible without navigating stairs and contains 4 wheelchair-accessible seats. Please email boxoffice@hvartscouncil.org if you require a seat in this section.
There are 3 wide steps to descend in order to reach the dance floor/standing room section. For standing room performances, there are still seats available in our mezzanine. Please plan to arrive early if you have require seats for the performance. You may email boxofficemanager@hvartscouncil.org with any questions or concerns.
Contact boxoffice@hvartscouncil.org for more information.
Can you explain your ticket pricing?
For most events, we offer General Admission tickets with discounts for seniors, active and retired military, students, and minors. We also offer limited VIP Banquette Seating (26 assigned seats.)
HVArts Council Members receive discounts on General Admission Stage tickets when they reserve in advance of the show. Visit Memberships to purchase your membership. Please note that HVArts Council Member discounts only apply when tickets are reserved in advance - we do not offer Member discounts at the door on the day of the event.
Audience members with General Admission tickets are encouraged to arrive early to select their seats.
Parking
Is there parking at the venue?
Street parking is available on Broad Street and Columbia Avenue. There is no onsite parking lot for Hopewell Valley Stage patrons. There are cut away sections at the corner and at the driveways to the left and right of the theater to help you access the sidewalk. You may drop your party off in the front of the theater before parking. Please give yourself ample time!
Concessions + Dining
Are there restaurants nearby?
The Stage is located in the heart of downtown Hopewell, and there are several delicious restaurants nearby. Check out Downtown Hopewell’s listing of local restaurants for options in the area.
Do you offer concessions? Is the venue BYOB?
We do offer concessions including snacks and a delicious array of beers, wine, and seltzer! Our concessions counter opens 45 minutes before every show, and we’re proud to partner with local businesses – including Needle Creek Farm Brewery, Sourland Bread, and Aunt Chubby’s Lunchonette. Please note that we are not a BYOB establishment. No outside food or beverages are allowed.
Memberships
How do I redeem my membership or all access pass perks?
Please refer to your introductory email! If you are having trouble locating the email to get access to your flex pass redemption code or membership login, please reach out to us at boxoffice@hvartscouncil.org. Please note that HVArts Council Member discounts only apply when tickets are reserved in advance - we do not offer Member discounts at the door on the day of the event.
Kids Show Age
For what ages is the kids’ show recommended?
We think children aged 4-12 will enjoy the show most. Younger children are welcome to attend as long as their parents are prepared to attend to their needs throughout the performance. Children are required to be accompanied by an adult at all times during the performance.
General Policies
Do you offer refunds or exchanges?
The Hopewell Valley Arts Council’s policy is not to issue refunds or exchanges for ticket purchases. Ticket Purchasers should carefully review the details of their order before proceeding with their purchase. Refunds or exchanges may be offered at the discretion of our box office staff, depending upon your individual circumstances. Contact us at 609-536-6121 or at boxoffice@hvartscouncil.org.
What happens if an event is cancelled?
All events that are cancelled for any reason will afford the ticket purchasers the opportunity to receive a full refund or exchange the cancelled ticket for another event. Hopewell Valley Stage will attempt to contact all ticket holders whenever a ticketed event/performance has been cancelled to arrange for a refund or exchange. Patrons have until 30 days following the original performance date to select a refund or exchange. Patrons are welcome to contact us directly at 609-536-6121 or at boxoffice@hvartscouncil.org.
What is your donations policy?
Donations made in support of Hopewell Valley Stage (a program of the Hopewell Valley Arts Council) are fully tax deductible. If you have a question or issue regarding your donation, call us at 609-536-6121 or email us at info@hvartscouncil.org.
How Do I Recommend an Act?
How do I recommend an act for the Stage?
Thanks for thinking of us! Please contact booking@hvartscouncil.org with information about the act you’re interested in bringing to the Stage.